Coffee Machines
6 posts in this category.
Right to Repair White Goods
There’s been a lot of publicity in the media about the EU Directive giving consumers a right to repair white goods appliances. As someone with over 45 years…
Buying appliance spares 5 things you need to know first
If you’re repairing your own appliance, you need to know about buying spare parts. Buying the right part can be straight forward, but it’s often surprisingly difficult to…
Engineer can’t come for over a week – is this acceptable?
If your appliance is under guarantee, or some kind of extended warranty, and they can’t send a repair engineer out for over a week, is that acceptable? Repairs…
If an engineer doesn’t turn up can I claim compensation?
Yes you can, under certain circumstances. If you can show you’ve suffered financial loss as a result. It’s up to you to decide whether to accept a fair…
Is a 3 month guarantee on repairs reasonable?
Some appliance repair companies only give a 3 month guarantee on their repairs. It’s often the larger repair companies. Before booking a repair you should check how long…
Who is responsible for faulty appliances?
The manufacturer is responsible for the quality, or lack of quality of the appliances it makes. But consumer law puts the onus on the people who sold you…