Legal
Find an Engineer Terms of Use
How you may use Whitegoods Help – Find an Engineer, and the operator's complete terms it sits under. Last updated 11 September 2026; effective from 11 September 2026.
1.The Complete Terms
Whitegoods Help - Find an Engineer is operated by Whitegoods Help Ltd, company number 14702046.
Find an Engineer is governed by the complete Whitegoods Help Terms of Use.
The sections applying particularly to Find an Engineer are:
- Part A: Terms applying to all Services;
- Part D: the directory, independent businesses, checks, prices, contracts, reviews and complaints; and
- Part E: acceptable use, intellectual property, liability and general legal provisions.
2.How Find an Engineer Works
Find an Engineer is a directory and search service. Unless expressly stated otherwise:
- Whitegoods Help does not select or allocate an engineer;
- visitors contact listed businesses directly;
- listed businesses operate independently;
- Whitegoods Help does not make or manage the repair booking;
- the repair contract is between the customer and the business chosen;
- the business determines its own prices, work, personnel and warranties; and
- Whitegoods Help is not responsible merely because a business appears in the directory.
3.Before You Instruct a Business
Check prices, insurance, qualifications, registrations, service coverage, cancellation terms and warranties directly with the business before instructing it.
A check or badge relates only to the specific matter described and the position when it was checked. It is not a guarantee of future conduct, workmanship or repair outcome.
4.Listings and Reviews
Businesses applying for or maintaining listings must also agree to the Find an Engineer Business Listing Agreement.
Ratings and reviews are governed by the Find an Engineer Reviews Policy.
5.Contact
Questions or reports concerning a listing may be sent to help@whitegoodshelp.co.uk.
Questions about this policy go to Whitegoods Help Ltd.
Whitegoods Help – Find an Engineer is operated by Whitegoods Help Ltd, registered in England and Wales. Listings describe independent businesses; business checks reflect only the specific checks stated.
