Appliance Services of Penarth

I rang Hotpoint, as advised, when my Hotpoint washing machine failed to empty and I had tried all the options available. to sort it out.The negative robotic telephone response was a complete turn off so, after three attempts to make contact with them,I rang Brett. I spoke to a sensible, sympathetic lady who passed on my details to Brett from Penarth, not far from my home town of Cardiff. He arrived promptly, as promised, the following day, solved the problem very quickly and was wholly professional in his approach to the matter. I would have no hesitation in calling on this company again if needed and would recommend it to others.

Very prompt efficient service and a helpful charming gentleman

Washing machine malfunction, called Brett repair, same day afternoon engineer came and sorted it, gave it a service, very polite, knew what he was doing. Job well done. very satisfied. E palmer

Very polite, kind and professional servicefrom Katherine.

Lisa, the customer service agent I spoke to, was polite and friendly. She listened to what the issue is and has been able to arrange an engineer to visit within a couple of days.

very efficient came on the day I phoned to book a repair very quick at assesing the problem very clean very pleased with everything will certainly call again ion if problem arises

The initial phone call lead to an Engineer text message to confirm a visit the following day. The the Engineer arrived on time and quickly determined that the repair was uneconomic. He explained clearly the reasons.

Very understanding and efficient with booking a suitable day/time. Gave full details of what the service would include and prices. Clarified via text with full details.