Unfortunately a safety notice has just been issued for another domestic appliance with a potential fire risk. This time it’s a White Knight tumble dryer.
White Knight say one of the electrical connectors fitted to 1800 White Knight Condenser dryers (built in Oct 2010) has been discovered to be sub standard, and can potentially lead to overheating of the appliance. They are warning it could create a potential fire hazard.
Models affected –
- 0312 76A 15002 (77AW)
- 0312 767 15009 (767C)
- 0312 76A 15010 (77AW)
- 0312 76A 15330 (77AS)
- 0312 76A 31000 (CL76AWH)
Models above MUST also be in the serial range below to be affected
If you have one of the models listed above you need to check its serial number as only models produced within a certain time frame are reportedly affected. Check whether your appliance has a serial number from the following list of potentially affected batches (the model and serial number can be found inside the door of your dryer as shown in the diagram).
Serial numbers affected
- 1041 107080 to 1041 107598
- 1042 117759 to 1042 118046
- 1042 118761 to 1042 119460
- 1042 122230 to 1042 122329
- 1043 132621 to 1043 133490
- 1044 136464 to 1044 136613
- 1044 142276 to 1044 142775
- 1044 145676 to 1044 145975
- plus 070800, 070954, 070865
- 072013, 070864 and 070738
NOTE: All affected dryers have serial numbers starting 104.. or 07.. so if you have one of the models listed but your serial number doesn’t start with 104.. or 07.. then it’s not affected according to White Knight. If it does start with 104.. or 07.. then it still needs to fall within the ranges listed to be affected.
Serial numbers starting with 07
The serial numbers quoted beginning with 07 are admittedly a little confusing because unlike the others those numbers aren’t ranges, they are just serial numbers but that’s how the official safety notice reports them. It looks like they have just picked out 6 unique serial numbers which makes no sense. If you have one beginning with 07 and are in doubt phone UK Freephone 0800 952 1102. However, the affected dryers are supposed to have been made in 2010 so if you bought yours much later than that it shouldn’t be affected.
What to do if your dryer is affected
Remember, only the models listed above, with serial numbers within any of the above lists are affected. If your dryer has a serial number within any of the affected batches, then STOP using it and disconnect it from the mains outlet as a precautionary measure. You can telephone White Knight on the following telephone number and they will arrange for your dryer to be replaced free of charge. If in doubt – contact White Knight.
UK Freephone 0800 952 1102
Ireland Freephone 1800 844 165
lines are open 7 days a week from 8am to 8pm
Full details on this safety notice have been removed by White Knight
This article linked to a web page by the manufacturer giving details and help on what to do. They’ve since removed it as manufacturers always do. This is despite people still only just finding out about it and looking for help. I’ve found an old archived copy of the page.