Repairing White Goods

The Internet is crammed full of advice from experts, diy enthusiasts, and well intentioned people in forums. Millions of people try to repair their own appliances so it’s impossible to stop them. Whitegoodshelp has lots of useful advice but is very big on safety. If you must try to do diy repairs at least check

The model number on a washing machine – or other white goods appliance – is often only displayed in full on the rating plate. Even if printed on the control panel the full model number may be different. If you need to order spare parts, or check if your appliance is affected by a safety

If you’re repairing your own appliance you need to know about buying spare parts. Buying the right part can be straight forward, but it’s often surprisingly difficult to identify the right one (for reasons explained below). Even people in the trade, with access to repair manuals and spare part breakdowns can find many parts very

It’s very frustrating when faced with loads of washing to do and a faulty washing machine or a freezer full of defrosted food. It’s tempting to use anyone who can come the quickest. But don’t be too desperate. Desperate people tend to be less discerning and more likely to be targeted by cowboys. There are

Consumer groups like Which? periodically carry out comparison tests on the manufacturer versus independent repair option. The reports I’ve seen have always found that independent repairers commonly give a quicker and better quality service as well as being (sometimes considerably) cheaper than the washing machine’s manufacturer. This seems to be the case generally across all