I had a question from someone querying appliance guarantees. They wanted to know if the guarantee can be transferred to the new owner if purchased second hand.. She had bought a second hand washing machine from ebay. The seller had told her that it was approximately 2 years old and came with a 5 year
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Manufacturer reluctant to send an engineer
I received the following question from someone having difficulty in getting the manufacturer to send an engineer to look at their faulty washing machine. My LG washing machine is not taking on enough water for a satisfactory wash, there is only a very small pool of water in the bottom of the drum. When I
read the full article..Consumer Rights Act gives us 6 years to claim for faulty appliances
The Sale of Goods Act has been replaced by The Consumer Rights Act 2015. The new act is designed to, “simplify, strengthen and modernise the law, giving you clearer shopping rights”. So in theory our rights should be even better than with the old Sale of Goods Act. However, some retailers are telling customers that
read the full article..Bought an Appliance but what if the retailer goes bust?
This article discusses buying appliances online but is equally relevant to buying in a store. Even in the best of times I tend to use a credit card because of the extra protection, and sometimes free insurance that comes with them, but the economy is in turmoil at the moment so it’s more important than
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