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You are here: Home / Archives for Consumer Issues

Articles categorised under Consumer Issues

All my articles tagged with Consumer, which cover multiple issues related to white goods appliances.

Updated September 28, 2018 First Published April 12, 2011

Manufacturer reluctant to send an engineer

I received the following question from someone having difficulty in getting the manufacturer to send an engineer to look at their faulty washing machine. My LG washing machine is not taking on enough water for a satisfactory wash, there is only a very small pool of water in the bottom of the drum. When I

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Filed Under: Consumer Issues, Getting Appliances Repaired - 2 Comments

Updated September 28, 2018 First Published October 6, 2010

Buying an appliance for a rented property

I received an interesting email this morning regarding the guarantee on a new fridge to be installed in the purchaser’s rented property. This issue would apply to any white goods appliance. “I was told today at Currys that the manufacturer’s 12-month guarantee on a new fridge would not be valid as I was buying it

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Filed Under: Buying Related FAQs, Consumer Issues Tagged With: Consumer Rights - Leave a Comment

Updated May 8, 2019 First Published August 17, 2009

Consumer Rights Act gives us 6 years to claim for faulty appliances

Whitegoodshelp - Free advice on UK white goods appliances

The Sale of Goods Act has been replaced by The Consumer Rights Act 2015. The new act is designed to, “simplify, strengthen and modernise the law, giving you clearer shopping rights”. So in theory our rights should be even better than with the old Sale of Goods Act. However, some retailers are telling customers that

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Filed Under: Consumer Issues, Getting Appliances Repaired Tagged With: Consumer Rights, Whitegoodshelp Comment - 176 Comments

Updated June 27, 2019 First Published February 17, 2009

Can you put a fridge freezer in a garage?

Whitegoodshelp - Free advice on UK white goods appliances

Many fridge-freezers in the UK end up in a garage or in an outbuilding. However, did you know that many are not capable of running properly if the temperature surrounding the appliance drops too low? When winter comes, many people find that their freezer starts to defrost.

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Filed Under: Buying Fridges and Freezers, Common Fridge or Freezer Problems, Consumer Issues Tagged With: Common Questions, Whitegoodshelp Comment -

Updated March 22, 2019 First Published February 10, 2009

Bought an Appliance but what if the retailer goes bust?

This article discusses buying appliances online but is equally relevant to buying in a store. Even in the best of times I tend to use a credit card because of the extra protection, and sometimes free insurance that comes with them, but the economy is in turmoil at the moment so it’s more important than

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Filed Under: Buying Related FAQs, Consumer Issues -

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This site is run entirely by myself, an engineer with 40 years experience in the white goods trade Andy Trigg

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