Q: I bought a second hand washing machine from ebay. I was told it was approximately 2 years old and came with a 5 year guarantee. The lady selling it was very genuine and said the manufacturer told her the guarantee was transferable. I rang the manufacturer to check before I bought it and I
read the full article..Articles categorised under Consumer Issues
All my articles tagged with Consumer, which cover multiple issues related to white goods appliances.
Manufacturer reluctant to send an engineer
I received the following question from someone having difficulty in getting the manufacturer to send an engineer to look at their faulty washing machine. My LG washing machine is not taking on enough water for a satisfactory wash, there is only a very small pool of water in the bottom of the drum. When I
read the full article..Buying an appliance for a rented property
I received an interesting email this morning regarding the guarantee on a new fridge to be installed in the purchaser’s rented property. This issue would apply to any white goods appliance. “I was told today at Currys that the manufacturer’s 12-month guarantee on a new fridge would not be valid as I was buying it
read the full article..Consumer Rights Act gives us 6 years to claim for faulty appliances
The Sale of Goods Act has been replaced by The Consumer Rights Act 2015. The new act is designed to, “simplify, strengthen and modernise the law, giving you clearer shopping rights”. So in theory our rights should be even better than with the old Sale of Goods Act. However, some retailers are telling customers that
read the full article..Can you put a fridge freezer in a garage?
Many fridge-freezers in the UK end up in a garage or in an outbuilding. However, did you know that many are not capable of running properly if the temperature surrounding the appliance drops too low? When winter comes, many people find that their freezer starts to defrost.
Bought an Appliance but what if the retailer goes bust?
This article discusses buying appliances online but is equally relevant to buying in a store. Even in the best of times I tend to use a credit card because of the extra protection, and sometimes free insurance that comes with them, but the economy is in turmoil at the moment so it’s more important than
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Minimum 2 Year Guarantee on Appliances