Delivery companies like us to sign that we’ve received goods in good condition. But it’s often impractical to check them properly. Especially a white goods appliance that is totally wrapped up in protective packaging. No delivery driver is going to wait until we’ve taken off all the packaging and carefully inspected our new appliance, yetread the full article..
Articles categorised under Consumer Issues
All my articles tagged with Consumer, which cover multiple issues related to white goods appliances.
If we buy any appliance using a credit card we have extra protection which we aren’t always reminded about. Under Section 75 of the Consumer Credit Act, credit card companies are jointly responsible as long as the total amount is over £100. This means if you order something and it either doesn’t arrive or isread the full article..
Being a Which? member comes with many benefits which help make us a much more informed consumer. I’ve just read an article describing how their money telephone helpline has saved members more than £1,000,000 with its advice and guidance during their first two and a half years. Over 31,000 callers had requested consumer advice, andread the full article..
Which? have carried out a survey revealing that UK consumers may have spent an unnecessary £1.2bn last year because they were covered by consumer rights and could have claimed either compensation, free repairs or replacement goods – but didn’t. Only a part of this figure is related to white goods or repairs but clearly aread the full article..
You don’t have to register your appliance or send in the guarantee card. You will still get your manufacturers 12 month guarantee. However, registering your appliance is definitely something you should do – and here are the reasons why. Manufacturer’s can refuse to honour extended guarantees if you haven’t registered the appliance Appliances always comeread the full article..
The Consumer Rights Act 2015 allows us to attempt to claim compensation from repairers or retailers under certain conditions. This includes bad or negligent repairs as well as faulty or poor quality goods. Before taking a trader or repairer to court If a repairer is a member of any trade association you should try raisingread the full article..