Most people hate being charged for an estimate so appliance repairmen are under pressure to do it for free. It costs a lot more than you’d think to send an engineer to someone’s house and then spend time working out what’s wrong with an appliance. It’s not possible to do it free, but customers hate... continue reading.
All articles related to getting an appliance repaired
This is a category list of all my articles related to getting appliances repaired. The articles cover a wide range of related issues so it's well worth browsing through them. You might be surprised how interesting or useful some of them are.
A look at the problem of waiting in all day for an engineer If you need to have an appliance engineer to fix your white goods appliance it can be very inconvenient. Most competitive repair companies and local engineers are very good at giving time-slot appointments these days. They try to work around our needs.... continue reading.
This is a common threat when booking an appliance repair under guarantee or warranty. It’s usually even written in the instruction book. I try to view it as more of a threat that’s unlikely to be carried out or is unenforceable if challenged properly. However, many engineers will try to charge you. It’s an argument... continue reading.
I received the following question from someone having difficulty in getting the manufacturer to send an engineer to look at their faulty washing machine. My LG washing machine is not taking on enough water for a satisfactory wash, there is only a very small pool of water in the bottom of the drum. When I... continue reading.
One of the household services particularly prone to disappointment and complaint is repairs. Getting an appliance repaired quickly and at a reasonable price these days is not always possible and often completely uneconomical. I’ve been writing since 2000 on Washerhelp and Whitegoodshelp lamenting how so many appliances have become virtually throwaway products. Even so, I... continue reading.
The Sale of Goods Act has been replaced by The Consumer Rights Act 2015. The new act is designed to, “simplify, strengthen and modernise the law, giving you clearer shopping rights”. So in theory our rights should be even better than with the old Sale of Goods Act. However, some retailers are telling customers that... continue reading.