Last updated on February 3rd, 2017 We are all familiar with the phrase, “I’m sorry but the guarantee has run out so there’s nothing we can do”, which is often a complete lie – at least in many cases. If the manufacturer’s engineer says it then technically it is true because they have no obligation […]
All articles related to getting an appliance repaired
This is a category list of all my articles related to getting appliances repaired. The articles cover a wide range of related issues so it's well worth browsing through them. You might be surprised how interesting or useful some of them are.
Last updated on November 9th, 2017 Looking for a local tradesman? Which? Local Really Works The best way to find a recommended reputable local appliance repairman is to use Which? Local – Trusted Traders which is free for Which? members (Get your Which? offer). It really works because as a Which? affiliate and member I’ve […]
Last updated on February 3rd, 2017 In my experience as an engineer working on washing machines under a manufacturer’s guarantee, a substantial percentage of calls may be to faults not covered by the guarantee. The most common by far is obstructions from items (usually coins) left in pockets blocking the pump. Under these circumstances, an […]
Last updated on February 3rd, 2017 Repairs are covered under the supply of services section of the sale of goods act and have to be carried out within a “reasonable time”. When free to choose our own repairer we don’t have to wait that long, we’d just go to someone else so it isn’t an […]
Last updated on February 3rd, 2017 Yes you can, under certain circumstances, where you can show you’ve suffered financial loss as a result. It’s up to you to decide whether to accept a fair and reasonable explanation though, these things do happen and we can’t be all suing each other for compensation each time. Most […]