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Safety Notice: Electrolux, AEG and Zanussi Dishwashers – potential risk of fire

( Addendum: Since publishing this article I’ve found that the John Lewis JLDWW1201 dishwashers appears to be also affected John Lewis JLDWW1201 dishwasher safety recall )

Date: 14th March 2008

The following notice has been published in the national press regarding : AEG Electrolux Zanussi & Electrolux DISHWASHERS.

“Our quality control programme has identified that a purchased connector component presents a potential risk of fire in some series of Electrolux, AEG-Electrolux and Zanussi-Electrolux dishwashers. No product bought before June 2006 is affected

Models with this potential problem are listed below.

The Model (Mod), PNC and Serial Number (S.N.) of the dishwasher are printed on the rating plate on the right side of the dishwasher door.

The location of the rating plate is also shown in the user guide that came with the appliance. If the model number matches one in the table below and falls into the given serial number range then the dishwasher is an affected model.”

Brand Model PNC
Electolux ESF46010 911616240
ESF46010S 911616241
ESF66010 911916312
ESF66010S 911916313
AEG-Electrolux F440801D 911925623
F440801M 911925601
F440801VV 911925624
F50765* 911916296
F50870 911916618
F50870M 911916619
F54750 911615221
Zanussi-Electroluxux ZDF601 911916269
ZDF601K 911916270
ZDF601M 911916281
ZDF601S 911916271

Only the following serial numbers are affected: 62400001 to 72399999 (*except AEG-Electrolux model F50765, serial numbers affected are 62400001 to 62799999 and 64100001 to 7079999 and 71700001 to 72399999)

If you are the owner of an affected model you must stop using your dishwasher and switch off the appliance.

This safety notice does not affect any other Electrolux, AEG-Electrolux or Zanussi-Electrolux appliance.

Concerned? Check your model number on the AEG-Electrolux site

Here’s a link to the AEG-Electrolux site that lets you enter your model number and PNC number to check if your dishwasher is affected. There’s also a telephone helpline number and an email address available – Dishwasher Safety notice

NOTE: The link above is the third link I’ve used after each of the previous two stopped working when someone at Electrolux removed the page breaking the link. If it breaks again please let me know. I don’t know if it’s incompetence or wilful action but there’s no excuse for breaking links to serious safety issues. If they want to move the page it should be redirected.


Written By - Washerhelp on March 18th, 2008 with 8 comments
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#1. March 20th, 2008, at 8:23 PM.

John Lewis JLDWW1201 dishwasher safety recall – Whitegoodshelp Blog: I posted about the AEG-Electrolux dishwasher recall but bizarrely the important safety recall publicity doesn’t mention the John Lewis ...

E F P Lee E F P Lee
#2. August 29th, 2008, at 10:41 PM.


Purchased Zanussi ZDF601K in February 2007, on the night of the 6 December 2007 this dishwasher caught fire. Smoke alarms alerted us, we had three dogs in the kitchen, we had to leave one in as the smoke was so dense we could we could not find him, we risked our lives trying to get the dogs out. The dishwasher was purchased from John Lewis, we have had no satisfaction from them whatsoever, we are still waiting for communications.
The Insurance Company were brilliant, the damage to the house amounted to 10’s of thousands.
We have absolute proof that this dishwasher was faulty.

Washerhelp Washerhelp
#3. August 31st, 2008, at 3:21 PM.


Nasty. Thank goodness for the smoke alarms. Your experience highlights the dangers of leaving washing machines, tumble dryers and dishwashers unattended whilst in use. At the very least a smoke alarm should be installed near the appliance although this can be impractical if it is in a kitchen because of being set off by cooking.

mark mark
#4. October 26th, 2009, at 11:48 AM.


Our Zanussi ZDF 501 caught fire the other night, 2 years after we’d purchased if from John Lewis. Fortunately we were in the house at the time, and were able to stop the fire within seconds of smelling the smoke. Having said that, the flames were pretty big, and the molten plastic from the dishwasher had started a secondary fire on our lino floor. I don’t see our model mentioned among the notices, but I thought I should post this for owners of the same model as ours, as it sounds like a very similar problem to the ZDF 601.I’ve no doubt the whole house would have gone up in smoke if we’d been out.

Jonathan Chapman Jonathan Chapman
#5. February 2nd, 2010, at 2:38 PM.


I live in the Netherlands and I have a AEG Favorit 44460 which I purchased in July 2007. Our serial number is not in the listed numbers on the AEG document. Our dishwasher caught fire and fortunately we were in the house otherwise it could have been very nasty. AEG tell me that my dishwasher is not effected by their recall. AEG are sending a technician and we sill see what he says.

To be continued……….

Washerhelp Washerhelp
#6. February 2nd, 2010, at 8:23 PM.


Please do keep us informed Jonathan. Dishwashers and other appliances can always catch fire regardless of any specific issue. Water leaking onto electrical parts is one cause though they should be designed so that doesn’t happen of course. I like to think it’s very rare, which it probably is, but I always turn my dishwasher off if it’s running and we are going out.

Jonathan Chapman Jonathan Chapman
#7. February 23rd, 2010, at 4:06 PM.


The AEG engineer came around and agreed in two mins that the problem was caused due to a manufacturing defect and they are going to repair the unit for free.

Just waiting for a spare part before he can do the work next week.

So for me, in the Netherlands, the response from AEG / Electrolux was good. But what a shocking defect to have out in the field.

alejandro alejandro
#8. February 24th, 2010, at 1:45 PM.


I live in Spain. My 2 year old dishwasher AEG Favorit F50870 caught fire and destroyed my house for a month. Insurance company takes care of us. How many cases and even deaths still waiting to come???

 

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