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LG washing machine error code – OE

The LG error code OE simply means “the pump is blocked”. Presumably the water isn’t being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn’t pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.

UPDATE: LG themselves have some information on this error code Washing machine has an OE error code

Written By - Washerhelp on September 21st, 2007 with 17 comments
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17 Comments

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Brian Brian
#1. July 7th, 2009, at 9:01 PM.


had this error, almost made a colorful call to LG.
I found the little door on the front lower, and read pump filter; so I manually drained the washer and cleaned the filter basket(not for the faint of stomachs) washer works normally now.

mary mary
#2. July 24th, 2009, at 12:23 PM.


Brian,
What do u mean you read pump filter? How did u clean the filter basket? I would greatly appreciate it if you could leave more details. Thanks!!

Washerhelp Washerhelp
#3. July 24th, 2009, at 2:22 PM.


Mary: Brian meant he’d cleaned out a blocked pump filter. The “read” bit doesn’t make any sense, not sure what was actually meant.

The error code OE means the pump isn’t pumping out the water and the link I included in my article ( Washing machine won’t empty the water describes how to try and fix this problem, which may be useful if the fault is caused by a blocked filter. There’s also a link within that article to a section that describes how to check your pump filter (if one is fitted).

jujufish jujufish
#4. November 28th, 2009, at 8:09 PM.


cleaned the filter, but still water won’t drain…..the pump is runnin but water not drainin

Washerhelp Washerhelp
#5. November 29th, 2009, at 12:52 PM.


jujufish: If your washing machine pumps into the u-bend under the sink the blockage (if there is one) could be their. If not you’ll need to get an engineer. Have a look here – Pump has no blockages, filter is clear and it runs but it still won’t drain water

alex alex
#6. January 14th, 2010, at 5:32 AM.


so cleaned the pump filter and pulled stuff blocked in th expeller i believe it is and tryed to get it working again but it freezes and makes a werd motor sound……. any help???????

Washerhelp Washerhelp
#7. January 15th, 2010, at 1:15 PM.


Sorry Alex, all the help is on the links in the original article and subsequent comments. Sounds like something’s still jamming the impeller or the pump’s faulty though.

Mechellie27 Mechellie27
#8. February 5th, 2010, at 9:57 AM.


I have the same issue, all i have ever done to get it to work again… unplug the machine while its in “pause” mode, leave it unplugged for 15-30 sec plug it back in, push ON, (dont turn knob) hit the SPIN button to highest level, push PLAY. And it seems to get back on track… dunno?

Annie Annie
#9. February 17th, 2010, at 4:36 PM.


Thank you so much for all of this info. I didn’t even know I had a filter on my LG washer. Emptying the water and cleaning the filter were indescribable but once it was done, the stink is gone and the washer is back to running !!!!!!! Thank you again !!!!

Louise Rowland Louise Rowland
#10. April 11th, 2010, at 1:18 PM.


I have had the OE error. I have cleaned the filter bit at the front, I have drained it, I have done this over and over again and it still doesnt work. There is no blockage in the pipe we have flushed it thru. What on earth is wrong with this machine. its only a year old and we have two people in our house!

If anyone has any ideas please help xx

Washerhelp Washerhelp
#11. April 12th, 2010, at 3:53 PM.


Louise, The LG error code OE simply means “the pump is blocked” but as with many error codes they can be misleading. I can only presume the machine knows the pump is running but the water isn’t pumping away so it thinks the pump is blocked.

It’s normally caused by a blocked pump filter but it could be caused by something else. If the water is not being pumped away you should read all the links I placed in my original article and if they don’t help you need to call an engineer.

On the other hand if the water is being pumped away then the error would appear to be indicating an erroneous cause and you need an engineer to check it out.

sam sam
#12. May 7th, 2010, at 8:19 AM.


read this

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

Washerhelp Washerhelp
#13. May 7th, 2010, at 10:42 AM.


Thanks Sam, I’ve put the link at the bottom of my main article.

cindy cindy
#14. July 29th, 2010, at 10:07 PM.


I tried to drain the tube and nothing comes out. How can I check the filter without water going everywhere. There is still water in the tub!!!! HELP!!

Washerhelp Washerhelp
#15. July 30th, 2010, at 1:02 PM.


Hi Cindy: Advice on your situation is available from the first link on the article where it says, “Washing machine won’t empty water” although it’s a long article, specific advice about dealing with a washing machine full of water is in another section linked to on that page How do I clean my pump filter – where is the pump filter? which has a section titled “Washing machine full of water?”

vern epperson vern epperson
#16. August 15th, 2010, at 11:58 PM.


Trying to figure out how to get to the pump to look for something that might be impeding the impeller?

Washerhelp Washerhelp
#17. August 17th, 2010, at 3:07 PM.


Vern: With the hoses disconnected you can see the impeller. The pump should be easy to take off too if necessary.

 

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