Comments on: Black jelly-like substance in soap dispenser and on soap drawer http://www.whitegoodshelp.co.uk/wordpress/black-jelly-like-substance-in-soap-dispenser-and-on-soap-drawer/ White goods appliances help, advice & news - plus special offers & voucher codes from the author of Washerhelp.co.uk Wed, 08 Feb 2012 15:58:41 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Washerhelp http://www.whitegoodshelp.co.uk/wordpress/black-jelly-like-substance-in-soap-dispenser-and-on-soap-drawer/#comment-11632 Washerhelp Fri, 21 Oct 2011 10:16:31 +0000 http://www.whitegoodshelp.co.uk/wordpress/?p=235#comment-11632 jenni: It's not a fault on the washing machine unless by any chance the vater valve isn't shutting off properly and allowing a very slow but constant drip of water into the dispenser as described in my article. If the machine isn't in a damp environment or the dispenser constantly wet because of a valve not shutting off I would get your water authority to check your water supply. You could try turning off the tap after each wash if possible to see if it helps. jenni: It’s not a fault on the washing machine unless by any chance the vater valve isn’t shutting off properly and allowing a very slow but constant drip of water into the dispenser as described in my article.

If the machine isn’t in a damp environment or the dispenser constantly wet because of a valve not shutting off I would get your water authority to check your water supply. You could try turning off the tap after each wash if possible to see if it helps.

]]> By: jenni http://www.whitegoodshelp.co.uk/wordpress/black-jelly-like-substance-in-soap-dispenser-and-on-soap-drawer/#comment-11625 jenni Thu, 20 Oct 2011 16:32:57 +0000 http://www.whitegoodshelp.co.uk/wordpress/?p=235#comment-11625 I get black mould-like stuff in the dispenser drawer (nowhere else in the machine) but is is not jelly like but is sticky and difficult to remove and is felt-like. I have tried everything, as you have suggested, soaking and scrubbing the drawer with Milton Solution, and as the black stuff get gets into the inlet and in the runners where the drawer slides in and out, my husband has had to use the pressure hose to try and clean the inlet. When I spoke to the retailer and manufacturer (John Lewis) I was just told to do a hot wash! Is there anything else I should be doing? Many thanks Jenni I get black mould-like stuff in the dispenser drawer (nowhere else in the machine) but is is not jelly like but is sticky and difficult to remove and is felt-like. I have tried everything, as you have suggested, soaking and scrubbing the drawer with Milton Solution, and as the black stuff get gets into the inlet and in the runners where the drawer slides in and out, my husband has had to use the pressure hose to try and clean the inlet. When I spoke to the retailer and manufacturer (John Lewis) I was just told to do a hot wash! Is there anything else I should be doing?
Many thanks
Jenni

]]> By: andrea http://www.whitegoodshelp.co.uk/wordpress/black-jelly-like-substance-in-soap-dispenser-and-on-soap-drawer/#comment-10939 andrea Thu, 25 Aug 2011 08:53:04 +0000 http://www.whitegoodshelp.co.uk/wordpress/?p=235#comment-10939 Many thanks for your help. Will try it out and let you know how I get on. Great website by the way. Many thanks for your help. Will try it out and let you know how I get on. Great website by the way.

]]> By: Washerhelp http://www.whitegoodshelp.co.uk/wordpress/black-jelly-like-substance-in-soap-dispenser-and-on-soap-drawer/#comment-10929 Washerhelp Wed, 24 Aug 2011 15:47:49 +0000 http://www.whitegoodshelp.co.uk/wordpress/?p=235#comment-10929 Hello andrea: I would say the same as I did on my last comment. It sounds like you've dislodged a lot of black slime and jelly. I would do several washes with no laundry in to try and get rid of it all. I would do most or all of them on a hot wash with good detergent (preferably not liquid). Maybe do the last couple with some old sheets or something in to try and attract anything that isn't being pumped away. Hello andrea: I would say the same as I did on my last comment. It sounds like you’ve dislodged a lot of black slime and jelly. I would do several washes with no laundry in to try and get rid of it all. I would do most or all of them on a hot wash with good detergent (preferably not liquid). Maybe do the last couple with some old sheets or something in to try and attract anything that isn’t being pumped away.

]]> By: andrea http://www.whitegoodshelp.co.uk/wordpress/black-jelly-like-substance-in-soap-dispenser-and-on-soap-drawer/#comment-10928 andrea Wed, 24 Aug 2011 15:42:17 +0000 http://www.whitegoodshelp.co.uk/wordpress/?p=235#comment-10928 I've recently noticed Black Jelly-like substance in the powder drawer. I tried to clean it out, but my Whites wash has just come out with black grease marks on it. In a panic I went and bought a machine cleaner, but the next wash has stained the clothes again. Any ideas? I've been given a mix of advise inc bearings problems. I’ve recently noticed Black Jelly-like substance in the powder drawer. I tried to clean it out, but my Whites wash has just come out with black grease marks on it. In a panic I went and bought a machine cleaner, but the next wash has stained the clothes again. Any ideas? I’ve been given a mix of advise inc bearings problems.

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