Unfortunately Servis UK went into liquidation recently. This means all their previous after sales arrangements have broken down. At the time of writing this article there is no service network in force and many engineers still haven’t been paid for work they carried out before they went bust. If you are stuck with a Servis washing machine or any other service appliance that has broken down under warranty your only redress at the moment is to contact the people you bought it from. They should know what to do. The situation is that the seller is responsible under UK consumer law so they need to either arrange for it to be repaired, or replace it.