Where is the model or serial number on a fridge or freezer?

Fridge-and-freezers Model or serial numbers for fridges and freezers always used to be on the back (as with many other appliances). My own fridge only has its serial number on the back. Fortunately most manufacturers have now realised they should be much more accessible.

A model and serial number on a modern freezer should be on a label inside, usually stuck to the side somewhere. Open the door and have a good look around. It’s sometimes at the base but it could be anywhere. Remove drawers from the bottom of the freezer one at a time until you find it.

The model and serial number on a fridge is often on the inside wall side next to the salad drawer. Remove the salad drawer to find it. On a fridge-freezer the serial number may be in the freezer compartment.

The rating plates are usually silver but can be white, and are usually on the left side. If you can’t find these numbers and you’ve looked at every conceivable hiding place you will have to pull the appliance out and hope there’s one on the back. The only other place one could be is if there is a plastic kick strip at the base of the appliance that is easily removed and which could conceal a label.

If you do pull the appliance out

First be careful, few things damage flooring more than heavy fridges and freezers with no wheels fitted. One tip is to push it onto its back feet and place a towel or something under the front feet to help slide it out. Take advantage of moving it out to give the appliance a good clean out at the back especially inside the back of the appliance and round any grills. One of the biggest causes of house fires is fridges or freezers with blocked air vents caused by a build up of fluff and debris behind it (44% of fires according to one Fire brigade).

Finally: model and serial numbers must be on an appliance somewhere. It’s highly unusual for one to be missing. There’s no logical reason why a manufacturer should deliberately hide it from us. If you cannot find the numbers then contact the manufacturer and ask them where it is.

In these tough times, wasting money is not an option. Do some research first. Which? have a genuine no-strings trial offer. For only £1 you get the following benefits -

  • 1 month access to all the information & reviews on Which? Online
  • Access to Which? Local - a database of Which? members recommended tradesmen and reviews
  • A copy of the Which? magazine delivered to your door
  • Access to Which? Legal Services
  • Get your Which? offer | What's the catch?



  1. avatarphil says

    thanks for the info, the samsung website offers no help in finding the serial number whatsoever, for those interested, I have a samsung rs21, the serial number is on the left outside at the bottom right hand corner

    thanks for the pointer

  2. avatarPhil says

    yes thanks got a letter and went online, thats when the games started “hunt the serial number” “hunt the model” etc I won in the end, already had issues with this rs21, new fan needed after 18 months, it was only throug a site like yours that I discovered it had a 24 month warranty, nice to get info for free like your site mate

    keep up the goord “word”

  3. avatarrols says

    For model and serial number try looking in the documents that came with the appliance, thats how my wife got the numbers …..( for samsung F / F )

  4. avatarAnnie Bygrave says

    Have searched high and low for the serial number on my Fridgemaster freezer but it seems to be nowhere. Looked on absolutely every surface inside – no labels. Looked on every surface outside including the back. There are numbers on the compressor, but they do not start with S/N so not sure if any of them are the serial number or not. Have looked through the instruction manual and at the stick-on A+ energy label provided. Nothing! I want to fill in the guarantee form but can’t without this number. Have since read online that the Fridgemaster company has gone bust so maybe the serial number label has been removed (does this mean there is no guarantee anymore?). I bought the freezer only last week!! If I had known I would have bought a different brand. Any advice re serial number location or on the guarantee situation would be very welcome.

  5. avatar says

    Hi Annie. It shouldn’t be that hard to find, so maybe someone removed it, although that would be highly unusual. If the manufacturer has gone bust the retailer is the only one you can turn to unless you bought it by credit card in which case you ma be entitled to a refund under section 75

    Check out my articles here and consider taking advice from consumer groups like Which? or CAB

    This article is about retailers but should be similar for manufacturers – Buying appliances online: What if the retailer goes bust?

    Buying faulty appliances with credit cards – protection

  6. avatarAnnie Bygrave says

    Thank you so much for your reply! What I finally did was try to register for the warranty online using one of the numbers on the compressor. The online registration actually accepted what I put, so either by chance I hit upon the right number, or their website’s auto checking is crap. Either way I have received a certificate of warranty from Fridgemaster, so I’m happy. Whether or not I could claim on the warranty later if I need to is another matter but fingers crossed I won’t have to. Thanks again for the support
    all the best


  7. avatar says

    Ha ha Annie, their form is clearly rubbish, as you suspected a number on the compressor is not what they need. Numbers on compressors are just put there from the manufacturer of the compressor and that’s rarely the manufacturer of the actual appliance but hopefully everything will work out OK.

  8. avatarArcanus says

    Similar problem to Annie above with the Fridgemaster Freezer bought this last week. The stickers show batch numbers and other numbers which don’t state any are the s/n. Luckily I still had the box (albeit in the recycling bin) and sure enough, there it was! None of the numbers on the stickers on the appliance actually matched it either.

  9. avatarMaureen says

    I have looked high and low for my serial number on L G LRFD22850 fridge. Please I need help and the repairs can’t be done until I find the serial number.

    thank you

Comments Moderated:

Comments must be on topic or they won't be published. Please don't ask questions that are answered in the article itself.

Leave a Reply

Your email address will not be published. Required fields are marked *