It’s hard to believe that anyone could make a washing machine these days that didn’t wash laundry properly. I can well understand how they might make one that’s just poor quality and unreliable, but surely it’s very simple to make them at least wash laundry properly during their short life? It’s not rocket science, they just fill up with water, heat it, swish it around with detergent until clean – then rinse and spin. There can’t be anything remotely hard about that.
As a Which? affiliate and member I see a lot of their washing machine reviews and it’s surprising how they occasionally find ones they find so awful that they need to warn us NOT to buy it. Which? Best Buy awards are long established for many products, but they’ve sadly found a need for Don’t Buy awards too. The worst example I’ve seen is this month where they’ve awarded one washing machine a remarkably low 25% and said -
“It’s the worst machine we’ve seen in years. It does a terrible job of cleaning cottons and the rinse is so awful you may find traces of detergent on your clothes afterwards”.
They also recently similarly dismissed another with only 30% marks (Best Buy’s typically get over 80%) saying –
“The main cotton program removes around 30% less soiling than an equivalent Best Buy machine and the rinse is so poor…”
Do some research
So it’s clear that buying the wrong washing machine or any other white goods could be disastrous, not only if it’s unreliable or doesn’t last long, but it might simply be rubbish at doing the job it’s supposed to do as well. Carrying out a fundamental core function reasonably well is an absolute must. If a product can’t do that then anyone dissatisfied with one should be entitled to their money back. It’s like buying a radio that can’t tune into radio stations properly, or an umbrella that can’t keep the rain off us. Needless to say, if you don’t want to buy something which independent experts have warned us not to buy – and that goes for all products and services – consider becoming a Which? member.
Since writing this article I’ve seen another set of DON’T BUYS by Which? This time it’s 3 Washer Dryer’s that failed to function properly in their tests. One was “terrible” at cleaning cottons, another “did a poor job” at cleaning synthetics, and the other was found to be poor at rinsing synthetics. Plus don’t forget the “Don’t Buy” warning covers all other appliances and many other products.