If you want high quality customer service, and the comfort of knowing that if something went wrong with the process, or even the product, the retailer would genuinely care, and strive to put things right then I think they are. They currently give free delivery, plus an extra free 2nd year guarantee on all washing machines. (Speaking of guarantees they also give an extra 2 years guarantee on their own brand washing machines making 3 years in total, and 5 year guarantees on TVs)

In November I reported that John Lewis had been voted the Best Retailer in surveys by Which? John Lewis – the best? I was pleased about it because it backs up my personal experience of using them to buy most of my large items over the last 18 months as well as my decision to promote them on my sites.

One of my favourite affiliates is John Lewis. Over the last year I’ve bought my vacuum cleaner (a Sebo upright), my PVR hard drive recorder (a Humax) and my dishwasher (A Siemens) from them. In a run of bad luck combined with moving house I’ve also just had to order a new kettle and a Tumble Dryer today from the John Lewis web site.