John Lewis appliances

Appliance Repairs Category

A list of all articles in the Appliance Repairs category including the following sub categories - DIY Repairs | DIY Repairs Safety | Getting Appliances Repaired

NOTE: There are many more repair related articles available in various other categories filed under a specific appliance, or consumer related articles for example

General safety advice for repairing washing machine

Safety-first Electric shock is the first thing most people would think of if asked about the potential dangers of fixing your own washing machine or white goods appliance, but there are other potential dangers too. Although this advice was written about washing machines much of it is applicable to any appliance. Some of these points may be common sense, others may be something you hadn’t thought of, or at least be handy reminders of things you already knew (in the back of your mind).

Can you still get a shock repairing an appliance if it’s turned off?

  Yes. If touching electrical parts inside an appliance don’t rely on any on/off switches because potentially, you could still get electrocuted. The only sure way is to remove the plug from the socket, or if the appliance is hard wired into a switched socket to remove the fuse. Always test for electricity with a neon screwdriver or other method, and never assume anything. You can also receive a shock from some appliances when they are totally unplugged.

DIY repair safety

DIY safety Trying to repair something you’re not trained to do can be dangerous, or just costly. Many people want – or need – to try, and as there’s countless advice on the Internet this page at least tries to give good safety advice. If you aren’t experienced you shouldn’t attempt involved DIY repairs on appliances, but even if you are competent and experienced at DIY repairs you should still find useful tips or reminders on this page. Remember, complacency is dangerous.

Do I have to wait in all day for an engineer?

Waiting for engineer

Appliance under guarantee but repair company want to charge if engineer can’t find fault

 This is very common, and is usually even written in the instruction book. I prefer to view it as more of a threat that’s unlikely to be carried out or is unenforceable, but it’s definitely possible an engineer will try to charge, particularly if they get commission on money collected. The main idea is to discourage people from calling out an engineer unnecessarily, which does happen a lot.

Could you quote your model & serial number if the door was jammed shut?

Tips Here’s a tip for washing machines and tumble dryers and possibly dishwashers too. If you ever need to call an engineer (particularly if under guarantee) or need to find a spare part for it you will need to use the model number, serial number, and in the case of many makes some other special numbers printed on the rating plate.

Manufacturer reluctant to send an engineer

Q: My LG washing machine is not taking on enough water for a satisfactory wash, there is only a very small pool of water in the bottom of the drum. When I phoned customer services they stated there should be more water than this (at least a water level half way up the door). They suggested that my water pressure must be to low to feed the machine and that I get the water board out to put it up.

Washing machine & appliance repair companies

Book Appliance Repairs

Book Repairman

Book a Repairman

Why are there so many appliance repair horror stories?

 One of the household services particularly prone to disappointment and complaint is repairs. Getting an appliance repaired quickly and at a reasonable price these days is not always possible and often completely uneconomical. I’ve been writing for over 13 years on Washerhelp and Whitegoodshelp lamenting how most appliances have become virtually throwaway products. Even so, I can’t blame consumers for often preferring to buy new instead of risking the stress and hassle often associated with trying to get an essential appliance repaired these days.

What does BER mean?

FAQs Repair companies keep using the term BER to customers. For some reason they expect them to know what it means but they commonly don’t. BER stands for beyond economical repair.

Unfortunately it’s very common for many of our white goods appliances to be written off because they are too expensive to repair these days, and repairers are so used to the acronym they often forget it’s a trade term.