White Goods Help is a containing site incorporating -

Washerhelp | Dryerhelp and Dishwasherhelp

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About me

My name is Andy. I've spent 30 years in the white goods trade but started early so I'm still young :-) I believe you usually get what you pay for, and that quality products are usually cheaper in the long run, with the added bonus that they are also a pleasure to use, with less stress and hassle. I strive to be balanced and fair at all times and believe in being fair and honest, even if it means apparently losing out in some way. I have a well developed sense of humour that I'm very pleased with, but which often annoys my wife, and is not really appropriate in my White Goods Help sites. I can be serious too.

My white goods experience

During my 30 years in the trade, I've gained experience of most aspects of white goods - especially washing machines. Apprentice trained in a workshop by a large Hoover agent (Wigfalls), out on the road aged 19, and self employed at 22. I've worked as a manufacturer's service engineer, an authorised repair dealer service engineer, as a self employed sole trader, and as a partner in an independent company selling spare parts, washing machines and carrying out repairs.

I've traded as an authorised Hoover sales dealer, selling and delivering new (and reconditioned) Hoover washing machines. I was also an authorised Asko washing machine sales and repair dealer. I've worked in a call centre taking calls from the public, and for one of the major multiples as an engineer, and then dealing with working out the repair runs for up to 14 white goods engineers.

Over these years I've learned my trade from many different angles, and I've had much experience as a consumer too.

Why did I create White Goods Help?

I finally decided there was no long term future in the white goods trade for a sole trader trying to specialise.  A new generation of customers no longer valued the specialist, who offered good old fashioned service. The repair trade has been in decline for at least 20 years and the majority of white goods are becoming too expensive to repair compared to the price of a new one. Most people I knew in the trade had either gone bust, just given up and got out, or were hanging on until retirement with their fingernails.

Not wanting my experience to be wasted, and always being interested in creative hobbies such as writing music, stories, poems, designing board games, video, photography etc. I taught myself web design and decided to create the best washing machine site that I could, and to help as many people as possible. After a few years Washerhelp became possibly the most prominent UK washing machine site on the Internet. After 5 years, the natural progression was to design help sites for tumble dryers, dishwashers and fridges as well so White Goods Help was created to contain all 4 sites.

I believe that many consumers are getting fed up of cheap washing machines that simply do not last. They've had the benefits of cheap prices for many years but are wakening up to the real costs, not only to themselves (in the long run) through unreliable and throwaway products, but to the environment too. Consumers are now showing serious interest and concern about how millions of dumped white goods are affecting the environment, and are fed up with white goods that they have to keep replacing years before they know they should. White Goods Help is here to help the consumer research white goods, and make more informed decisions.

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I wouldn't be so presumptuous as to expect people to keep reading about me, but I do have some further information on my new blog which the more inquisitive may be interested in. It also highlights some of the achievements of Washerhelp (so far) - More about me |

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White Goods Help is a containing site incorporating -

Washerhelp | Dryerhelp and Dishwasherhelp

If you came from one of the above sites, please use your back button to return to the site, or use one of the above links to go to the home page

Adverts on White Goods Help

When I first started creating the original site Washerhelp, putting up adverts never crossed my mind . It was a few years before I even considered it. I eventually realised that as long as affiliates are chosen carefully, and if benefits to users gets priority over crude commercialism, then affiliate links and adverts could seriously add to the resource that I'm trying to create. Ultimately, people come to Washerhelp because they want washing machine information and resources - the more the better - and adverts can form part of the resources many people want. Of course if my sites can generate finances too, I can devote much more time to them, and keep making them better and better.

Please note that no affiliate link will ever cost a user more money than they would have otherwise paid if they'd gone directly to the site themselves.

Why do I have adverts selling white goods, but also give free help to fix them?

As I mention above, the adverts are not the reason White Goods Help exists. White Goods Help exists to give as much free information and help to people as possible. I'm not about selling white goods, but if a White Goods Help visitor can't get their appliance fixed, or they have come here because they want to buy a new washing machine, then the sites provide good links to help that happen. I do receive some commission if people buy through the links, but never at any cost to the customer, and if it brings in enough money, I can spend even more time giving free advice and researching all things white goods related for White Goods Help visitors.

My Blog and Newsletter

White Goods Blog | White Goods Newsletter

Donation?

Some people have asked how they can make a small donation. If you would like to do so then thank you very much, you can do so here Say Thanks

Trading & privacy policy

Although White Goods Help doesn't really sell anything (I currently only supply a few spare parts personally) here is the White Goods Help's trading policy